Compliance with statutory requirements
The security industry is regulated by the Private Security Industry Regulation Act, 2001. Minimum wages and service benefits of security officers are also regulated by law. Jumas Security in all respects comply with the provisions of the legislation referred to as well as the Labour Relations Act, 1995, the Basic Conditions of Employment Act, 1997 etc. The Company is VAT registered and letters of Good Standing from the South African Revenue Service, Department of Labour and the Private Security Services Provident Fund, etc. is available upon request.
Integrity of personnel
Jumas Security has strict employment criteria that, inter alia, makes provision for screening of prospective employees in respect of a criminal record, registration with PSIRA, etc. Security officers are randomly subjected to polygraph examination to ensure honesty and integrity.
Control and management of security officers
Each site where Jumas Security performs guarding duties has a designated Site Manager.
The Site Manager exercise control over the security officers deployed at the site. All sites are daily visited by Jumas Security Management to ensure proper service delivery. The movement of security officers is monitored electronically to ensure that guarding of property is done effectively in accordance with client’s instructions or operational requirements.
Quality Management (QMS)
Jumas Security applies QMS to ensure effective, efficient and professional service delivery. The QMS in principle comprise that a “Standard Operating Procedure” is determined in consultation with the client for each environment where a guard performs duties or a service is delivered. The Standard Operating Procedure stipulates “what” is expected from Jumas Security as well as the “level” of service delivery that is expected. This process enables Jumas Security Management to exercise proper control over all employees and most importantly empowers the client to continuously monitor the quality of services that are rendered by Jumas Security.
Training and orientation of security personnel
Ongoing training and orientation of Jumas Security employees is standard practice. Training is conducted in respect off the legal and regulatory framework applicable to the security industry with the emphasis on the “powers and authority” of security officers in particular the following:
- Section 42(3) of the Criminal Procedure Act, 1977 (Act No. 51 of 1977) (powers of arrest).
- Section 39 of the Criminal Procedure Act, 1977 (Act No. 51 of 1977) (methods of effecting an arrest).
- Section 49(1) (a) of the Criminal Procedure Act, 1977 (Act No. 51 of 1977) (the use of force when effecting an arrest).
- Section 50 of the Criminal Procedure Act, 1977 (Act No. 51 of 1977) (procedure to be followed after an arrest has been effected).
- Section 23 of the Criminal Procedure Act, 1977 (Act No. 51 of 1977) (search and seizure of articles).
- Understanding of common law and statutory offences such as trespassing in terms of the Trespass Act, 1959 (Act No. 6 of 1959).
Jumas Security firmly believes “that investment in our personnel is an investment on the future”.
Training takes place according to a Skills Development Plan. In the past financial year:
- 6 Security officers received First Aid Training (Level 1, 2 and 3).
- 15 Security officers with A-1/B19/C40/D2 permits.
- 19 Security officers successfully obtained Grade “B” certificates through PSIRA.
- 4 Security officers obtained Fire Arm Competency Certificates to possess and handle a handgun, shotgun and semi- automatic rifle for business purposes.
- 4 Technicians obtained formal training/certificate in respect of electric fencing.
- 4 Technicians received training in the installation of alarm/ CCTV systems.